Terms of Service

[LEGAL REVIEW] Binding agreement between the customer entity and the Erasure operating entity; acceptance via signup or continued use.

[LEGAL REVIEW] Description of Erasure as a Privacy Operations Platform (software service). Clarify what is not included (legal advice, certification, guarantee of regulatory compliance).

[LEGAL REVIEW] Account registration, accurate information, minimum age/authority to bind organization, credential security responsibilities.

[LEGAL REVIEW] Customer responsibility for data connected via Systems, lawful basis for processing end-user data, and that deletion jobs act on customer infrastructure under customer configuration (Data Maps).

[LEGAL REVIEW] Prohibited misuse (abuse of intake, unauthorized access, reverse engineering beyond permitted law, illegal content).

[LEGAL REVIEW] Reference to plan entitlements, trials, payment provider terms, taxes, late payment, and changes to pricing with notice. Align with product billing behavior after counsel review.

[LEGAL REVIEW] Ownership of the service, documentation, and customer content; limited license to use the service.

[LEGAL REVIEW] Mutual confidentiality expectations for non-public information.

[LEGAL REVIEW] Service “as available,” no guarantee of uninterrupted operation or fitness for a particular compliance outcome—without undercutting enforceable warranties required by law.

[LEGAL REVIEW] Liability caps, excluded damages, and carve-outs as permitted by applicable law.

[LEGAL REVIEW] Customer indemnity for misuse and unlawful processing instructions; any Erasure indemnity scope if offered.

[LEGAL REVIEW] Term, suspension, termination for breach, effect of termination, and data export/deletion windows.

[LEGAL REVIEW] Governing law and dispute resolution venue.

[LEGAL REVIEW] How terms are updated and customer notice.

[LEGAL REVIEW] Legal/contact email and address for notices.